the #1 pregnancy subscription box | bump boxes
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About Bump Boxes
ump Boxes, founded by Christine and Leland, is a brand that was born out of a deep commitment to ensuring the safety and well-being of mothers and their little ones. Their journey began in 2013 when they embarked on the adventure of parenthood with the arrival of their daughter, Ainsley. Realizing the potential dangers posed by the chemicals in everyday products, they dedicated themselves to finding the safest and most effective pregnancy products. Bump Boxes was established to create a safe and healthy marketplace for expecting mothers, offering carefully curated products to support a healthy pregnancy. As their vision expanded, they introduced Bitsy Boxes, extending their care and commitment beyond pregnancy and into a child's early years, up to their 3rd birthday. Over the years, Bump Boxes has grown, acquired complementary businesses, and introduced innovative solutions, such as their Baby Name Matcher App, corporate wellness sales team, and a $1M Bump Fund for mom-focused companies. With a strong focus on the well-being of both mothers and babies, Bump Boxes is dedicated to nurturing healthy pregnancies and early childhood experiences, making them a trusted choice for parents seeking the best for their little ones.
Who Shops at Bump Boxes
Bump Boxes, our mission is to provide a safe and healthy haven for mothers and their precious little ones. Our customers, affectionately known as "Bump Box Moms," are parents who value the well-being and safety of their families above all else. They are expectant mothers embarking on the beautiful journey of pregnancy, as well as new moms navigating the early years of their child's life. These discerning parents seek quality, assurance, and convenience when it comes to their pregnancy and childcare needs. They rely on Bump Boxes to curate the safest and most effective products that support their journey, from prenatal care to their child's 3rd birthday. With an unwavering commitment to creating a healthy and joyful experience for both mothers and their "Bitsy" ones, Bump Boxes is the trusted choice for those who prioritize their family's well-being and happiness.
Bump Boxes Shipping Policy
Bump Boxes, we strive to ensure a seamless and worry-free shipping experience for all of our valued customers. For our subscription plans, which include free domestic shipping in the continental US, we process and ship all first-time orders within 2 business days (Monday to Friday). Upon placing your order, you will receive a confirmation email that includes an estimated delivery date to keep you informed. While shipping for gift boxes and other items may vary, we aim to provide affordable and convenient shipping options for all of our products.
If you need to make changes to your shipping address or encounter any issues with your shipment, our dedicated Mom Squad is here to assist you promptly. Additionally, if your tracking indicates that your order has been delivered, but you haven't received it, we recommend checking with neighbors and local carriers to ensure its safe delivery. We also offer shipping insurance for your peace of mind, available at a minimal cost, to safeguard your orders during transit.
Our commitment is to make your Bump Boxes experience as smooth and enjoyable as possible, from the moment you place your order to the joyous arrival of your carefully curated products. We take pride in being a brand that you can trust when it comes to shipping and delivering quality, safe, and healthy products for your pregnancy and early motherhood journey.
Bump Boxes Return Policy
Bump Boxes, we stand by the quality and satisfaction of the products we offer to our valued customers. If for any reason you are not 100% satisfied with a product included in your box, or if you find that a particular item doesn't align with your needs, we're here to make it right for you. You have the option to return any unused and unopened item(s) from your box, and in return, we'll provide you with store credit that allows you to choose something you'll truly love from our store.
Should you wish to swap out a product, all you need to do is get in touch with our dedicated Mom Squad within 30 days of receiving the item. They are here to assist you in making the exchange and ensuring that you are delighted with your Bump Boxes experience.
It's important to note that free returns are available for our customers in the continental US, and the store credit you receive can be applied exclusively to items within our store, not towards subscription boxes or add-ons. Our goal is to ensure your complete satisfaction and make every aspect of your journey with Bump Boxes a positive and enjoyable one.