Travel Dispatch: Some Good News (Finally) About Airline Refunds

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April 27, 2024

SUPPORTED BY EXODUS ADVENTURE TRAVELS

At the end of the day, the ancient stone arches of a Roman aqueduct are illuminated by the setting sun. In the grassy expanse in front of the aqueduct, a few visitors lie in the grass or stand, taking in the view.

The writer David Laskin followed an ancient Roman aqueduct nearly 60 miles from its source in the countryside to the heart of the city. Roberto Salomone for The New York Times

Dear Travel Fan,

This week, the Biden administration announced new rules for airline passenger refunds when flights are delayed or canceled, as well as for how fees must be communicated to travelers. It was a step forward for consumers and we explained what the new rules mean for you.

Maui was hit hard by wildfires last year, and we put this classic Hawaiian destination on our 52 Places to Go list for 2024 because we felt visitors could help in its economic recovery. This week our 36 Hours column has suggestions for how to spend your time there, with new cocktail bars, exciting outrigger canoe tours and Indigenous art exhibits that reveal the community’s creativity and resilience.

Monday of this past week was Earth Day and we helped celebrate with a look at what you need to know to visit a national park in the U.S. this year. We also visit a remote island off the coast of Africa where thousands of turtles hatch each year. Could it become a site for turtle tourism?

This week also saw Shakespeare’s birthday. The playwright was born in Stratford-upon-Avon, England, 460 years ago. Each year millions of tourists visit what is billed as his birthplace. But, in fact, there is almost no evidence that he was actually born in the house. We took a look behind the myth.

Our Tripped Up column tries to help out a reader whose bus trip was canceled by Megabus, which then kept the service fee it had charged him to book. The dollar amount was small, but the principle is large.

Finally, in Rome, the writer David Laskin traces the history and path of the Aqua Marcia aqueduct, a marvel of early engineering.

Wishing you safe and happy journeys,

Amy Virshup

OPEN UP YOUR WORLD

A black-and-white photo of a dilapidated three-story Tudor-style house with a steep shingled roof, a building believed to be Shakespeare’s birthplace, before it was renovated in the late 1800s.

Chronicle/Alamy

460 Years Ago, Shakespeare Was Born Here. Or Somewhere.

Every year, millions flock to Stratford-upon-Avon, England, to visit the house known as Shakespeare’s Birthplace. But was he really born there? A whole industry depends on it.

By Elizabeth Winkler

36 Hours

36 Hours on Maui

The beauty and hospitality of this Hawaiian island, still recovering from last year’s wildfires, remain as vibrant as ever.

By Shannon Wianecki

In a park-like area with spacious lawns, pathways and shady trees, visitors sit or stand beneath the trees. Some are perched on a long, ancient, stone cylinder, which is part of an ancient aqueduct.

Roberto Salomone for The New York Times

Tracing the Long, Winding Path of an Ancient Roman Aqueduct

The Aqua Marcia was the longest of the city’s aqueducts, running nearly 60 miles from its source in the countryside to the heart of ancient Rome. The author followed its course, above and below ground.

By David Laskin

Baby turtles make their way across a sandy beach toward the ocean during the daytime. A small boat is visible in the waves.

Cesar J. Pollo/Shutterstock

A Remote Island Draws Thousands of Turtles Each Year. Could It Attract Tourists?

Green sea turtles swim hundreds of miles to nest on a spectacular West African archipelago. Getting there is quite a journey for humans, too.

By Ricci Shryock

Continue reading the main story

A MESSAGE FROM EXODUS ADVENTURE TRAVELS

Exodus Does Small Group Adventures

Exodus Adventure Travels is the award-winning leader in small group guided tours, including hiking, biking, cultural, and wildlife trips worldwide. With more than 50 years of experience and knowledge, along with the best guides in the business, you get those ‘wow’ moments, every time you travel. Exodus offers a choice of 500 incredible tours to nearly 100 countries. Let us help you find the perfect trip, whether traveling with a spouse, a friend, or even solo.

Discover more

THE CHANGING WORLD OF TRAVEL

A blue airport screen showing extensive cancellations and delays is shown in close up with a man standing in front of it.

Saul Loeb/Agence France-Presse — Getty Images

Automatic Refunds and No More Hidden Fees: D.O.T. Sets New Rules for Airlines

The Transportation Department issued new requirements on refunds when flights are canceled or delayed and on revealing “junk” fees before booking. Here’s what passengers can expect.

By Christine Chung

A deep-blue mountain creek with evergreen trees and brown grasses along its shores is in front of a towering gray mountain peak scattered with snow.

Max Whittaker for The New York Times

What to Know Before Booking a National Park Trip This Summer

Additional routes in popular parks now require reservations, the annual pass gets a big change, Juneteenth is now a new free entrance day and more changes for 2024.

By Lauren Matison

An illustration of a coach bus with no wheels, but four yellow circles with dollar signs are rolling away from the bus.

Miguel Porlan

Tripped Up

Help! Megabus Canceled My Trip but Won’t Refund the Booking Fee.

A traveler spent $53.98 to reserve a bus ride from Philadelphia to Boston. But the company canceled the trip and returned only $49.99, prompting an 18-month fight over a principle.

By Seth Kugel

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<div style="display:none;font-size:1px;color:#fff;line-height:1px;max-height:0;max-width:0;opacity:0;overflow:hidden">Plus: 36 Hours on Maui</div>
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<p style="width:100%;margin-bottom:31px;font:12px/12px georgia,serif">April 27, 2024</p>
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<tr><td><img width="600" height="400" class="css-1ytstr3" src="https://static01.nyt.com/images/2024/04/17/multimedia/27travel-dispatch-rome/00Rome-Aqueducts-czmj-jumbo.jpg" alt="At the end of the day, the ancient stone arches of a Roman aqueduct are illuminated by the setting sun. In the grassy expanse in front of the aqueduct, a few visitors lie in the grass or stand, taking in the view." style="width:100%;height:auto;display:block;padding-top:10px;padding-bottom:8px"></td></tr>
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<span style="color:#666;font:normal 14px georgia,serif">The writer David Laskin followed an ancient Roman aqueduct nearly 60 miles from its source in the countryside to the heart of the city. </span><span style="margin:0;font:11px/11px georgia,serif;color:#888;letter-spacing:.01em">Roberto Salomone for The New York Times</span>
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<p style="font:normal 17px/25px georgia,serif;color:#333;margin:0 0 15px"><span>Dear Travel Fan,</span></p>
<p style="font:normal 17px/25px georgia,serif;color:#333;margin:0 0 15px"><span>This week, the Biden administration announced new rules for airline passenger refunds when flights are delayed or canceled, as well as for how fees must be communicated to travelers. It was a step forward for consumers and we </span><a href="https://www.nytimes.com/2024/04/24/travel/airline-refunds-fees.html" class="css-sdwaa1" style="color:#286ed0;-webkit-text-decoration:underline;text-decoration:underline">explained what the new rules mean</a><span> for you.</span></p>
<p style="font:normal 17px/25px georgia,serif;color:#333;margin:0 0 15px"><span>Maui was hit hard by wildfires last year, and we put this classic Hawaiian destination on our </span><a href="https://www.nytimes.com/shared/v2/interactive/2024/travel/places-to-travel-destinations-2024/maui.html" class="css-sdwaa1" style="color:#286ed0;-webkit-text-decoration:underline;text-decoration:underline">52 Places to Go list for 2024</a><span> because we felt visitors could help in its economic recovery. This week our </span><a href="https://www.nytimes.com/interactive/2024/04/25/travel/things-to-do-maui.html" class="css-sdwaa1" style="color:#286ed0;-webkit-text-decoration:underline;text-decoration:underline">36 Hours column</a><span> has suggestions for how to spend your time there, with new cocktail bars, exciting outrigger canoe tours and Indigenous art exhibits that reveal the community’s creativity and resilience.</span></p>
<p style="font:normal 17px/25px georgia,serif;color:#333;margin:0 0 15px"><span>Monday of this past week was Earth Day and we helped celebrate with a look at </span><a href="https://www.nytimes.com/2024/04/22/travel/national-park-summer-trip.html" class="css-sdwaa1" style="color:#286ed0;-webkit-text-decoration:underline;text-decoration:underline">what you need to know to visit a national park in the U.S. this year</a><span>. We also visit a remote island off the coast of Africa where thousands of turtles hatch each year. </span><a href="https://www.nytimes.com/2024/04/22/travel/sea-turtles-guinea-bissau-bijagos-islands.html" class="css-sdwaa1" style="color:#286ed0;-webkit-text-decoration:underline;text-decoration:underline">Could it become a site for turtle tourism?</a></p>
<p style="font:normal 17px/25px georgia,serif;color:#333;margin:0 0 15px"><span>This week also saw Shakespeare’s birthday. The playwright was born in Stratford-upon-Avon, England, 460 years ago. Each year millions of tourists visit what is billed as his birthplace. But, in fact, there is almost no evidence that he was actually born in the house. </span><a href="https://www.nytimes.com/2024/04/23/travel/shakespeare-birthplace-stratford-upon-avon.html" class="css-sdwaa1" style="color:#286ed0;-webkit-text-decoration:underline;text-decoration:underline">We took a look behind the myth.</a></p>
<p style="font:normal 17px/25px georgia,serif;color:#333;margin:0 0 15px"><span>Our Tripped Up column tries to help out a reader whose bus trip was canceled by Megabus, which then </span><a href="https://www.nytimes.com/2024/04/22/travel/sea-turtles-guinea-bissau-bijagos-islands.html" class="css-sdwaa1" style="color:#286ed0;-webkit-text-decoration:underline;text-decoration:underline">kept the service fee it had charged him to book</a><span>. The dollar amount was small, but the principle is large.</span></p>
<p style="font:normal 17px/25px georgia,serif;color:#333;margin:0 0 15px"><span>Finally, in Rome, the writer David Laskin traces </span><a href="https://www.nytimes.com/2024/04/24/travel/rome-ancient-aqueducts.html" class="css-sdwaa1" style="color:#286ed0;-webkit-text-decoration:underline;text-decoration:underline">the history and path of the Aqua Marcia aqueduct</a><span>, a marvel of early engineering.</span></p>
<p style="font:normal 17px/25px georgia,serif;color:#333;margin:0 0 15px"><span>Wishing you safe and happy journeys,</span></p>
<p style="font:normal 17px/25px georgia,serif;color:#333;margin:0 0 15px"><span>Amy Virshup</span></p>
<table style="width:100%"><tbody>
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<tr><td style="padding:7px 0 20px;text-align:left"><p class="css-1k0bizo" style="letter-spacing:.4px;font:700 17px/25px arial,sans-serif;color:#000;margin:0">OPEN UP YOUR WORLD</p></td></tr>
<tr><td style="padding:0;padding-bottom:25px"><div style="width:100%">
<a href="https://www.nytimes.com/2024/04/23/travel/shakespeare-birthplace-stratford-upon-avon.html" style="color:#000;text-decoration:none;display:block"></a><table border="0" cellpadding="0" cellspacing="0" style="width:100%"><tbody>
<tr><td><img width="600" class="css-1gq6wps" src="https://static01.nyt.com/images/2024/04/23/multimedia/23shakespeare-birthplace-04-lqmk/23shakespeare-birthplace-04-lqmk-videoLarge-v2.jpg" alt="A black-and-white photo of a dilapidated three-story Tudor-style house with a steep shingled roof, a building believed to be Shakespeare’s birthplace, before it was renovated in the late 1800s." style="width:100%;height:auto;display:block;padding-top:0;padding-bottom:5px"></td></tr>
<tr><td class="css-dz4dhe" style="text-align:right;width:100%;padding-bottom:10px;line-height:14px" width="100%" align="right"><span style="margin:0;font:11px/11px georgia,serif;color:#888;letter-spacing:.01em">Chronicle/Alamy</span></td></tr>
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<h3 class="css-ho8fyn" style="color:#000;margin:0;padding:0 0 5px;font:700 24px/30px georgia,serif">460 Years Ago, Shakespeare Was Born Here. Or Somewhere.</h3>
<p class="css-mq3m0l" style="color:#333;font:16px/20px georgia,serif;margin:0 0 10px;text-align:left">Every year, millions flock to Stratford-upon-Avon, England, to visit the house known as Shakespeare’s Birthplace. But was he really born there? A whole industry depends on it.</p>
<p style="color:#000;font:600 13px/18px arial,sans-serif;margin:0;letter-spacing:.2px">By Elizabeth Winkler</p>
</div></td></tr>
<tr><td style="padding:0;padding-bottom:25px;border-top:1px solid #dcdcdc;padding-top:20px"><div style="width:100%">
<a href="https://www.nytimes.com/interactive/2024/04/25/travel/things-to-do-maui.html" style="color:#000;text-decoration:none;display:block"></a><table border="0" cellpadding="0" cellspacing="0" style="width:100%"><tbody><tr><td><img width="600" class="css-1veo7je" src="https://static01.nyt.com/images/2024/04/24/multimedia/things-to-do-maui-hgzb/things-to-do-maui-hgzb-videoLarge.jpg" alt style="width:100%;height:auto;display:block;padding-top:0;padding-bottom:25px"></td></tr></tbody></table>
<p style="color:#555;font:14px/21px georgia,serif;margin:0 0 2px;text-transform:uppercase;letter-spacing:.75px">36 Hours</p>
<h3 class="css-ho8fyn" style="color:#000;margin:0;padding:0 0 5px;font:700 24px/30px georgia,serif">36 Hours on Maui</h3>
<p class="css-mq3m0l" style="color:#333;font:16px/20px georgia,serif;margin:0 0 10px;text-align:left">The beauty and hospitality of this Hawaiian island, still recovering from last year’s wildfires, remain as vibrant as ever.</p>
<p style="color:#000;font:600 13px/18px arial,sans-serif;margin:0;letter-spacing:.2px">By Shannon Wianecki</p>
</div></td></tr>
<tr><td style="padding:0;padding-bottom:25px;border-top:1px solid #dcdcdc;padding-top:20px"><div style="width:100%">
<a href="https://www.nytimes.com/2024/04/24/travel/rome-ancient-aqueducts.html" style="color:#000;text-decoration:none;display:block"></a><table border="0" cellpadding="0" cellspacing="0" style="width:100%"><tbody>
<tr><td><img width="600" class="css-1gq6wps" src="https://static01.nyt.com/images/2024/04/17/multimedia/00Rome-Aqueducts-fgbv/00Rome-Aqueducts-fgbv-videoLarge.jpg" alt="In a park-like area with spacious lawns, pathways and shady trees, visitors sit or stand beneath the trees. Some are perched on a long, ancient, stone cylinder, which is part of an ancient aqueduct." style="width:100%;height:auto;display:block;padding-top:0;padding-bottom:5px"></td></tr>
<tr><td class="css-dz4dhe" style="text-align:right;width:100%;padding-bottom:10px;line-height:14px" width="100%" align="right"><span style="margin:0;font:11px/11px georgia,serif;color:#888;letter-spacing:.01em">Roberto Salomone for The New York Times</span></td></tr>
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<h3 class="css-ho8fyn" style="color:#000;margin:0;padding:0 0 5px;font:700 24px/30px georgia,serif">Tracing the Long, Winding Path of an Ancient Roman Aqueduct</h3>
<p class="css-mq3m0l" style="color:#333;font:16px/20px georgia,serif;margin:0 0 10px;text-align:left">The Aqua Marcia was the longest of the city’s aqueducts, running nearly 60 miles from its source in the countryside to the heart of ancient Rome. The author followed its course, above and below ground.</p>
<p style="color:#000;font:600 13px/18px arial,sans-serif;margin:0;letter-spacing:.2px">By David Laskin</p>
</div></td></tr>
<tr><td style="padding:0;padding-bottom:25px;border-top:1px solid #dcdcdc;padding-top:20px"><div style="width:100%">
<a href="https://www.nytimes.com/2024/04/22/travel/sea-turtles-guinea-bissau-bijagos-islands.html" style="color:#000;text-decoration:none;display:block"></a><table border="0" cellpadding="0" cellspacing="0" style="width:100%"><tbody>
<tr><td><img width="600" class="css-1gq6wps" src="https://static01.nyt.com/images/2024/04/18/multimedia/00guinea-bissau-turtles-bvzh/00guinea-bissau-turtles-bvzh-videoLarge.jpg" alt="Baby turtles make their way across a sandy beach toward the ocean during the daytime. A small boat is visible in the waves." style="width:100%;height:auto;display:block;padding-top:0;padding-bottom:5px"></td></tr>
<tr><td class="css-dz4dhe" style="text-align:right;width:100%;padding-bottom:10px;line-height:14px" width="100%" align="right"><span style="margin:0;font:11px/11px georgia,serif;color:#888;letter-spacing:.01em">Cesar J. Pollo/Shutterstock</span></td></tr>
</tbody></table>
<h3 class="css-ho8fyn" style="color:#000;margin:0;padding:0 0 5px;font:700 24px/30px georgia,serif">A Remote Island Draws Thousands of Turtles Each Year. Could It Attract Tourists?</h3>
<p class="css-mq3m0l" style="color:#333;font:16px/20px georgia,serif;margin:0 0 10px;text-align:left">Green sea turtles swim hundreds of miles to nest on a spectacular West African archipelago. Getting there is quite a journey for humans, too.</p>
<p style="color:#000;font:600 13px/18px arial,sans-serif;margin:0;letter-spacing:.2px">By Ricci Shryock</p>
</div></td></tr>
</tbody></table>
<a href="#a11y-skip-native-0" class="" style="display:block;width:1px;height:1px;max-height:1px;overflow:hidden;color:transparent">Continue reading the main story</a><div style="padding-top:10px;padding-bottom:27px"><table border="0" cellpadding="0" cellspacing="0" style="width:100%;background:#f8f8f8"><tbody>
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<tr><td colspan="1"><h3 class="css-1uqm1ol" style="font:10px/10px arial,sans-serif;letter-spacing:.1em;color:#5a5a5a;text-align:center;text-transform:uppercase;margin:0 0 14px">A MESSAGE FROM EXODUS ADVENTURE TRAVELS</h3></td></tr>
<tr><td class="css-1expd9" style="vertical-align:middle;width:50%;padding:8px 16px 1px;box-sizing:border-box" width="50%" valign="middle"><a style="text-decoration:none;display:block" href="https://www.exodustravels.com/us/exodus-does-nyt"><p style="font:700 20px/28px georgia,serif;color:#121212;margin:0 0 4px">Exodus Does Small Group Adventures</p>
<p style="font:16px/22px georgia,serif;color:#121212;margin:0 0 19px">Exodus Adventure Travels is the award-winning leader in small group guided tours, including hiking, biking, cultural, and wildlife trips worldwide. With more than 50 years of experience and knowledge, along with the best guides in the business, you get those ‘wow’ moments, every time you travel. Exodus offers a choice of 500 incredible tours to nearly 100 countries. Let us help you find the perfect trip, whether traveling with a spouse, a friend, or even solo.</p>
<p style="font:700 10px/10px arial,sans-serif;text-transform:uppercase;-webkit-text-decoration:underline;text-decoration:underline;color:#5a5a5a;margin:0 0 20px">Discover more</p>
<img alt="Exodus Adventure Travels Logo" src="https://static01.nytimes.com/ads/email_logo/travel_dispatch/EXO.png" height="15" style="height:15px;max-width:150px"></a></td></tr>
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<tr><td style="padding:7px 0 20px;text-align:left"><p class="css-1k0bizo" style="letter-spacing:.4px;font:700 17px/25px arial,sans-serif;color:#000;margin:0">THE CHANGING WORLD OF TRAVEL</p></td></tr>
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<a href="https://www.nytimes.com/2024/04/24/travel/airline-refunds-fees.html" style="color:#000;text-decoration:none;display:block"></a><table border="0" cellpadding="0" cellspacing="0" style="width:100%"><tbody>
<tr><td><img width="600" class="css-1gq6wps" src="https://static01.nyt.com/images/2024/04/24/multimedia/24dot-rules-lcvj/24dot-rules-lcvj-videoLarge.jpg" alt="A blue airport screen showing extensive cancellations and delays is shown in close up with a man standing in front of it. " style="width:100%;height:auto;display:block;padding-top:0;padding-bottom:5px"></td></tr>
<tr><td class="css-dz4dhe" style="text-align:right;width:100%;padding-bottom:10px;line-height:14px" width="100%" align="right"><span style="margin:0;font:11px/11px georgia,serif;color:#888;letter-spacing:.01em">Saul Loeb/Agence France-Presse — Getty Images</span></td></tr>
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<h3 class="css-ho8fyn" style="color:#000;margin:0;padding:0 0 5px;font:700 24px/30px georgia,serif">Automatic Refunds and No More Hidden Fees: D.O.T. Sets New Rules for Airlines</h3>
<p class="css-mq3m0l" style="color:#333;font:16px/20px georgia,serif;margin:0 0 10px;text-align:left">The Transportation Department issued new requirements on refunds when flights are canceled or delayed and on revealing “junk” fees before booking. Here’s what passengers can expect.</p>
<p style="color:#000;font:600 13px/18px arial,sans-serif;margin:0;letter-spacing:.2px">By Christine Chung</p>
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<a href="https://www.nytimes.com/2024/04/22/travel/national-park-summer-trip.html" style="color:#000;text-decoration:none;display:block"></a><table border="0" cellpadding="0" cellspacing="0" style="width:100%"><tbody>
<tr><td><img width="600" class="css-1gq6wps" src="https://static01.nyt.com/images/2024/04/16/multimedia/nps-curtainraiser-01-qkbl/nps-curtainraiser-01-qkbl-videoLarge.jpg" alt="A deep-blue mountain creek with evergreen trees and brown grasses along its shores is in front of a towering gray mountain peak scattered with snow." style="width:100%;height:auto;display:block;padding-top:0;padding-bottom:5px"></td></tr>
<tr><td class="css-dz4dhe" style="text-align:right;width:100%;padding-bottom:10px;line-height:14px" width="100%" align="right"><span style="margin:0;font:11px/11px georgia,serif;color:#888;letter-spacing:.01em">Max Whittaker for The New York Times</span></td></tr>
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<h3 class="css-ho8fyn" style="color:#000;margin:0;padding:0 0 5px;font:700 24px/30px georgia,serif">What to Know Before Booking a National Park Trip This Summer</h3>
<p class="css-mq3m0l" style="color:#333;font:16px/20px georgia,serif;margin:0 0 10px;text-align:left">Additional routes in popular parks now require reservations, the annual pass gets a big change, Juneteenth is now a new free entrance day and more changes for 2024.</p>
<p style="color:#000;font:600 13px/18px arial,sans-serif;margin:0;letter-spacing:.2px">By Lauren Matison</p>
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<a href="https://www.nytimes.com/2024/04/25/travel/megabus-service-fees-refunds.html" style="color:#000;text-decoration:none;display:block"></a><table border="0" cellpadding="0" cellspacing="0" style="width:100%"><tbody>
<tr><td><img width="600" class="css-1gq6wps" src="https://static01.nyt.com/images/2024/04/22/travel/22trippedup-megabus-illo/22trippedup-megabus-illo-videoLarge.jpg" alt="An illustration of a coach bus with no wheels, but four yellow circles with dollar signs are rolling away from the bus." style="width:100%;height:auto;display:block;padding-top:0;padding-bottom:5px"></td></tr>
<tr><td class="css-dz4dhe" style="text-align:right;width:100%;padding-bottom:10px;line-height:14px" width="100%" align="right"><span style="margin:0;font:11px/11px georgia,serif;color:#888;letter-spacing:.01em">Miguel Porlan</span></td></tr>
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<p style="color:#555;font:14px/21px georgia,serif;margin:0 0 2px;text-transform:uppercase;letter-spacing:.75px">Tripped Up</p>
<h3 class="css-ho8fyn" style="color:#000;margin:0;padding:0 0 5px;font:700 24px/30px georgia,serif">Help! Megabus Canceled My Trip but Won’t Refund the Booking Fee.</h3>
<p class="css-mq3m0l" style="color:#333;font:16px/20px georgia,serif;margin:0 0 10px;text-align:left">A traveler spent $53.98 to reserve a bus ride from Philadelphia to Boston. But the company canceled the trip and returned only $49.99, prompting an 18-month fight over a principle.</p>
<p style="color:#000;font:600 13px/18px arial,sans-serif;margin:0;letter-spacing:.2px">By Seth Kugel</p>
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Travel Dispatch: Some Good News (Finally) About Airline Refunds
Plus: 36 Hours on Maui
View in browser (https://nl.nytimes.com/f/a/zmWKrGngom1dpaXZnO_6tw~~/AAAAAQA~/RgRoD23wP4QyAWh0dHBzOi8vbWVzc2FnaW5nLWN1c3RvbS1uZXdzbGV0dGVycy5ueXRpbWVzLmNvbS9keW5hbWljL3JlbmRlcj9jYW1wYWlnbl9pZD0yNCZlbWM9ZWRpdF90bF8yMDI0MDQyNyZpbnN0YW5jZV9pZD0xMjE2NzImaXNWaWV3SW5Ccm93c2VyPXRydWUmbmw9dHJhdmVsLWRpc3BhdGNoJnJlZ2lfaWQ9MjQ0ODQyNDk1JnNlZ21lbnRfaWQ9MTY0OTYzJnRlPTEmdXJpPW55dCUzQSUyRiUyRm5ld3NsZXR0ZXIlMkZlMzk1ZjlkZC1mMTk3LTVlNDUtYjIxMy0yNGRlOGMzOTNmZDImdXNlcl9pZD04MzgzZWUxYWUyNDM2ODUwNDc2YWQ1OTlkM2QxNDIwOVcDbnl0QgpmJ_DoLGa6dntgUhlvbGl2aWFtdXJwaHk0MDlAZ21haWwuY29tWAQAAAAD) nytimes.com (https://nl.nytimes.com/f/a/7vBOpIjK40OJmLmmm0MXUA~~/AAAAAQA~/RgRoD23wP0S0aHR0cHM6Ly93d3cubnl0aW1lcy5jb20vP2NhbXBhaWduX2lkPTI0JmVtYz1lZGl0X3RsXzIwMjQwNDI3Jmluc3RhbmNlX2lkPTEyMTY3MiZubD10cmF2ZWwtZGlzcGF0Y2gmcmVnaV9pZD0yNDQ4NDI0OTUmc2VnbWVudF9pZD0xNjQ5NjMmdGU9MSZ1c2VyX2lkPTgzODNlZTFhZTI0MzY4NTA0NzZhZDU5OWQzZDE0MjA5VwNueXRCCmYn8OgsZrp2e2BSGW9saXZpYW11cnBoeTQwOUBnbWFpbC5jb21YBAAAAAM~) Continue reading the main story (#)

April 27, 2024
SUPPORTED BY EXODUS ADVENTURE TRAVELS
The writer David Laskin followed an ancient Roman aqueduct nearly 60 miles from its source in the countryside to the heart of the city. Roberto Salomone for The New York Times Dear Travel Fan, This week, the Biden administration announced new rules for airline passenger refunds when flights are delayed or canceled, as well as for how fees must be communicated to travelers. It was a step forward for consumers and we explained what the new rules mean (https://nl.nytimes.com/f/newsletter/_7rgMyozeTdbb_XvVQwoxw~~/AAAAAQA~/RgRoD23wP0TfaHR0cHM6Ly93d3cubnl0aW1lcy5jb20vMjAyNC8wNC8yNC90cmF2ZWwvYWlybGluZS1yZWZ1bmRzLWZlZXMuaHRtbD9jYW1wYWlnbl9pZD0yNCZlbWM9ZWRpdF90bF8yMDI0MDQyNyZpbnN0YW5jZV9pZD0xMjE2NzImbmw9dHJhdmVsLWRpc3BhdGNoJnJlZ2lfaWQ9MjQ0ODQyNDk1JnNlZ21lbnRfaWQ9MTY0OTYzJnRlPTEmdXNlcl9pZD04MzgzZWUxYWUyNDM2ODUwNDc2YWQ1OTlkM2QxNDIwOVcDbnl0QgpmJ_DoLGa6dntgUhlvbGl2aWFtdXJwaHk0MDlAZ21haWwuY29tWAQAAAAD) for you. Maui was hit hard by wildfires last year, and we put this classic Hawaiian destination on our 52 Places to Go list for 2024 (https://nl.nytimes.com/f/a/_RUDAJhSt6sGANb9gK0GiA~~/AAAAAQA~/RgRoD23wP4QCAWh0dHBzOi8vd3d3Lm55dGltZXMuY29tL3NoYXJlZC92Mi9pbnRlcmFjdGl2ZS8yMDI0L3RyYXZlbC9wbGFjZXMtdG8tdHJhdmVsLWRlc3RpbmF0aW9ucy0yMDI0L21hdWkuaHRtbD9jYW1wYWlnbl9pZD0yNCZlbWM9ZWRpdF90bF8yMDI0MDQyNyZpbnN0YW5jZV9pZD0xMjE2NzImbmw9dHJhdmVsLWRpc3BhdGNoJnJlZ2lfaWQ9MjQ0ODQyNDk1JnNlZ21lbnRfaWQ9MTY0OTYzJnRlPTEmdXNlcl9pZD04MzgzZWUxYWUyNDM2ODUwNDc2YWQ1OTlkM2QxNDIwOVcDbnl0QgpmJ_DoLGa6dntgUhlvbGl2aWFtdXJwaHk0MDlAZ21haWwuY29tWAQAAAAD) because we felt visitors could help in its economic recovery. This week our 36 Hours column (https://nl.nytimes.com/f/a/8bKXuHB6DL0jSZ4tjx_K9w~~/AAAAAQA~/RgRoD23wP0ToaHR0cHM6Ly93d3cubnl0aW1lcy5jb20vaW50ZXJhY3RpdmUvMjAyNC8wNC8yNS90cmF2ZWwvdGhpbmdzLXRvLWRvLW1hdWkuaHRtbD9jYW1wYWlnbl9pZD0yNCZlbWM9ZWRpdF90bF8yMDI0MDQyNyZpbnN0YW5jZV9pZD0xMjE2NzImbmw9dHJhdmVsLWRpc3BhdGNoJnJlZ2lfaWQ9MjQ0ODQyNDk1JnNlZ21lbnRfaWQ9MTY0OTYzJnRlPTEmdXNlcl9pZD04MzgzZWUxYWUyNDM2ODUwNDc2YWQ1OTlkM2QxNDIwOVcDbnl0QgpmJ_DoLGa6dntgUhlvbGl2aWFtdXJwaHk0MDlAZ21haWwuY29tWAQAAAAD) has suggestions for how to spend your time there, with new cocktail bars, exciting outrigger canoe tours and Indigenous art exhibits that reveal the community’s creativity and resilience. Monday of this past week was Earth Day and we helped celebrate with a look at what you need to know to visit a national park in the U.S. this year (https://nl.nytimes.com/f/newsletter/A25zZ3h_4QVjlBu45QXJEw~~/AAAAAQA~/RgRoD23wP0TkaHR0cHM6Ly93d3cubnl0aW1lcy5jb20vMjAyNC8wNC8yMi90cmF2ZWwvbmF0aW9uYWwtcGFyay1zdW1tZXItdHJpcC5odG1sP2NhbXBhaWduX2lkPTI0JmVtYz1lZGl0X3RsXzIwMjQwNDI3Jmluc3RhbmNlX2lkPTEyMTY3MiZubD10cmF2ZWwtZGlzcGF0Y2gmcmVnaV9pZD0yNDQ4NDI0OTUmc2VnbWVudF9pZD0xNjQ5NjMmdGU9MSZ1c2VyX2lkPTgzODNlZTFhZTI0MzY4NTA0NzZhZDU5OWQzZDE0MjA5VwNueXRCCmYn8OgsZrp2e2BSGW9saXZpYW11cnBoeTQwOUBnbWFpbC5jb21YBAAAAAM~) . We also visit a remote island off the coast of Africa where thousands of turtles hatch each year. Could it become a site for turtle tourism? (https://nl.nytimes.com/f/newsletter/nkjOPNd3TRKrLfQQYnLHag~~/AAAAAQA~/RgRoD23wP0T0aHR0cHM6Ly93d3cubnl0aW1lcy5jb20vMjAyNC8wNC8yMi90cmF2ZWwvc2VhLXR1cnRsZXMtZ3VpbmVhLWJpc3NhdS1iaWphZ29zLWlzbGFuZHMuaHRtbD9jYW1wYWlnbl9pZD0yNCZlbWM9ZWRpdF90bF8yMDI0MDQyNyZpbnN0YW5jZV9pZD0xMjE2NzImbmw9dHJhdmVsLWRpc3BhdGNoJnJlZ2lfaWQ9MjQ0ODQyNDk1JnNlZ21lbnRfaWQ9MTY0OTYzJnRlPTEmdXNlcl9pZD04MzgzZWUxYWUyNDM2ODUwNDc2YWQ1OTlkM2QxNDIwOVcDbnl0QgpmJ_DoLGa6dntgUhlvbGl2aWFtdXJwaHk0MDlAZ21haWwuY29tWAQAAAAD) This week also saw Shakespeare’s birthday. The playwright was born in Stratford-upon-Avon, England, 460 years ago. Each year millions of tourists visit what is billed as his birthplace. But, in fact, there is almost no evidence that he was actually born in the house. We took a look behind the myth. (https://nl.nytimes.com/f/newsletter/O9Nb9KY5M_Smc2XqqDZn7g~~/AAAAAQA~/RgRoD23wP0T1aHR0cHM6Ly93d3cubnl0aW1lcy5jb20vMjAyNC8wNC8yMy90cmF2ZWwvc2hha2VzcGVhcmUtYmlydGhwbGFjZS1zdHJhdGZvcmQtdXBvbi1hdm9uLmh0bWw_Y2FtcGFpZ25faWQ9MjQmZW1jPWVkaXRfdGxfMjAyNDA0MjcmaW5zdGFuY2VfaWQ9MTIxNjcyJm5sPXRyYXZlbC1kaXNwYXRjaCZyZWdpX2lkPTI0NDg0MjQ5NSZzZWdtZW50X2lkPTE2NDk2MyZ0ZT0xJnVzZXJfaWQ9ODM4M2VlMWFlMjQzNjg1MDQ3NmFkNTk5ZDNkMTQyMDlXA255dEIKZifw6CxmunZ7YFIZb2xpdmlhbXVycGh5NDA5QGdtYWlsLmNvbVgEAAAAAw~~) Our Tripped Up column tries to help out a reader whose bus trip was canceled by Megabus, which then kept the service fee it had charged him to book (https://nl.nytimes.com/f/newsletter/nkjOPNd3TRKrLfQQYnLHag~~/AAAAAQA~/RgRoD23wP0T0aHR0cHM6Ly93d3cubnl0aW1lcy5jb20vMjAyNC8wNC8yMi90cmF2ZWwvc2VhLXR1cnRsZXMtZ3VpbmVhLWJpc3NhdS1iaWphZ29zLWlzbGFuZHMuaHRtbD9jYW1wYWlnbl9pZD0yNCZlbWM9ZWRpdF90bF8yMDI0MDQyNyZpbnN0YW5jZV9pZD0xMjE2NzImbmw9dHJhdmVsLWRpc3BhdGNoJnJlZ2lfaWQ9MjQ0ODQyNDk1JnNlZ21lbnRfaWQ9MTY0OTYzJnRlPTEmdXNlcl9pZD04MzgzZWUxYWUyNDM2ODUwNDc2YWQ1OTlkM2QxNDIwOVcDbnl0QgpmJ_DoLGa6dntgUhlvbGl2aWFtdXJwaHk0MDlAZ21haWwuY29tWAQAAAAD) . The dollar amount was small, but the principle is large. Finally, in Rome, the writer David Laskin traces the history and path of the Aqua Marcia aqueduct (https://nl.nytimes.com/f/newsletter/mjxAxcuHwD04ORgFnsRcLw~~/AAAAAQA~/RgRoD23wP0ThaHR0cHM6Ly93d3cubnl0aW1lcy5jb20vMjAyNC8wNC8yNC90cmF2ZWwvcm9tZS1hbmNpZW50LWFxdWVkdWN0cy5odG1sP2NhbXBhaWduX2lkPTI0JmVtYz1lZGl0X3RsXzIwMjQwNDI3Jmluc3RhbmNlX2lkPTEyMTY3MiZubD10cmF2ZWwtZGlzcGF0Y2gmcmVnaV9pZD0yNDQ4NDI0OTUmc2VnbWVudF9pZD0xNjQ5NjMmdGU9MSZ1c2VyX2lkPTgzODNlZTFhZTI0MzY4NTA0NzZhZDU5OWQzZDE0MjA5VwNueXRCCmYn8OgsZrp2e2BSGW9saXZpYW11cnBoeTQwOUBnbWFpbC5jb21YBAAAAAM~) , a marvel of early engineering. Wishing you safe and happy journeys, Amy Virshup

OPEN UP YOUR WORLD
Chronicle/Alamy
460 Years Ago, Shakespeare Was Born Here. Or Somewhere.
Every year, millions flock to Stratford-upon-Avon, England, to visit the house known as Shakespeare’s Birthplace. But was he really born there? A whole industry depends on it.
By Elizabeth Winkler

36 Hours
36 Hours on Maui
The beauty and hospitality of this Hawaiian island, still recovering from last year’s wildfires, remain as vibrant as ever.
By Shannon Wianecki
Roberto Salomone for The New York Times
Tracing the Long, Winding Path of an Ancient Roman Aqueduct
The Aqua Marcia was the longest of the city’s aqueducts, running nearly 60 miles from its source in the countryside to the heart of ancient Rome. The author followed its course, above and below ground.
By David Laskin
Cesar J. Pollo/Shutterstock
A Remote Island Draws Thousands of Turtles Each Year. Could It Attract Tourists?
Green sea turtles swim hundreds of miles to nest on a spectacular West African archipelago. Getting there is quite a journey for humans, too.
By Ricci Shryock Continue reading the main story (#a11y-skip-native-0)

A MESSAGE FROM EXODUS ADVENTURE TRAVELS

Exodus Does Small Group Adventures
Exodus Adventure Travels is the award-winning leader in small group guided tours, including hiking, biking, cultural, and wildlife trips worldwide. With more than 50 years of experience and knowledge, along with the best guides in the business, you get those ‘wow’ moments, every time you travel. Exodus offers a choice of 500 incredible tours to nearly 100 countries. Let us help you find the perfect trip, whether traveling with a spouse, a friend, or even solo.
Discover more

THE CHANGING WORLD OF TRAVEL
Saul Loeb/Agence France-Presse — Getty Images
Automatic Refunds and No More Hidden Fees: D.O.T. Sets New Rules for Airlines
The Transportation Department issued new requirements on refunds when flights are canceled or delayed and on revealing “junk” fees before booking. Here’s what passengers can expect.
By Christine Chung
Max Whittaker for The New York Times
What to Know Before Booking a National Park Trip This Summer
Additional routes in popular parks now require reservations, the annual pass gets a big change, Juneteenth is now a new free entrance day and more changes for 2024.
By Lauren Matison
Miguel Porlan
Tripped Up
Help! Megabus Canceled My Trip but Won’t Refund the Booking Fee.
A traveler spent $53.98 to reserve a bus ride from Philadelphia to Boston. But the company canceled the trip and returned only $49.99, prompting an 18-month fight over a principle.
By Seth Kugel
Feedback, thoughts, tips? Email the Travel desk at [email protected] (mailto:[email protected]) Make a friend’s day: Forward this email. Did you get this from a friend? Sign up for the Travel Dispatch here (https://nl.nytimes.com/f/a/m4BkJDUDdv2K6l9U0s8aiw~~/AAAAAQA~/RgRoD23wP0TNaHR0cDovL3d3dy5ueXRpbWVzLmNvbS9uZXdzbGV0dGVycy90cmF2ZWxkaXNwYXRjaD9jYW1wYWlnbl9pZD0yNCZlbWM9ZWRpdF90bF8yMDI0MDQyNyZpbnN0YW5jZV9pZD0xMjE2NzImbmw9dHJhdmVsLWRpc3BhdGNoJnJlZ2lfaWQ9MjQ0ODQyNDk1JnNlZ21lbnRfaWQ9MTY0OTYzJnRlPTEmdXNlcl9pZD04MzgzZWUxYWUyNDM2ODUwNDc2YWQ1OTlkM2QxNDIwOVcDbnl0QgpmJ_DoLGa6dntgUhlvbGl2aWFtdXJwaHk0MDlAZ21haWwuY29tWAQAAAAD) . You can always find our latest stories here (https://nl.nytimes.com/f/newsletter/HP7qv5tM8bgBsDueh2kKfg~~/AAAAAQA~/RgRoD23wP0TCaHR0cHM6Ly93d3cubnl0aW1lcy5jb20vc2VjdGlvbi90cmF2ZWw_Y2FtcGFpZ25faWQ9MjQmZW1jPWVkaXRfdGxfMjAyNDA0MjcmaW5zdGFuY2VfaWQ9MTIxNjcyJm5sPXRyYXZlbC1kaXNwYXRjaCZyZWdpX2lkPTI0NDg0MjQ5NSZzZWdtZW50X2lkPTE2NDk2MyZ0ZT0xJnVzZXJfaWQ9ODM4M2VlMWFlMjQzNjg1MDQ3NmFkNTk5ZDNkMTQyMDlXA255dEIKZifw6CxmunZ7YFIZb2xpdmlhbXVycGh5NDA5QGdtYWlsLmNvbVgEAAAAAw~~) Continue reading the main story (#a11y-skip-native-0)

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Subject Line: Travel Dispatch: Some Good News (Finally) About Airline Refunds
From: The New York Times <[email protected]>
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Send Date: Apr 27, 2024 08:00 AM
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